Verify my certificate request (Deluxe Assurance)

After you request a Deluxe Assurance SSL certificate, follow these steps:

1. Prove you control the domain name(s).
2. Verify your identity, address, and telephone number.

Prove you control the domain(s)

If your SSL cerificate is in the same ITEGY account as the domains listed on the request, you don’t need to prove that you control the domain - we do that for you. If your SSL certificate is in a different account than the domain(s) on the request, choose one of these methods to prove you control the domain(s):

• We’ll send a verification link to a list of email addresses on the domain(s). The email address must be one of the following: admin@, administrator@, hostmaster@, postmaster@, or webmaster@. If you don’t have one of these set up already, create one and we’ll send you that link within 24 hours. Clicking the link proves you have domain control.
• If your SSL certificate is not in the same account as your domain(s) and you cannot set up an email address on the domain(s), you need to verify you control the domain name(s) via DNS or HTML. For information on that process, see Verify domain ownership (HTML or DNS) .

Prove your identity

You prove your identity by sending us documents containing the following information:

• Yours or the organization's name
• Address
• Telephone number (which we call before issuing your certificate)

Which kind of documents we accept depends on whether the certificate is being issued to an individual or an organization. A member of our verification team will reach out to you for this documentation.

Individuals

• Government-issued photo ID
• Utility bill, or bank or credit card statement that displays address and phone number

Organizations

• Business license
• Sales & Use Tax certificate (neither the number or the FEIN alone are acceptable)
• "Doing Business As" (DBA) documentation
• Fictitious-name documentation
• Occupational Tax Certificate/License
• Non-profit organization tax exemption certificate
• Articles of Incorporation
• Utility bill, or bank or credit card statement that displays address and phone number
• A letter of attestation from an attorney or CPA

How long does the process take?

After receiving your documentation, we process the request within 3 business days.

Need help?

If you're looking for help understanding what we need you to do next, you can find our support number in your SSL control panel. It displays on the right under the progress indicator.

Next step

After verifying you control the domain name, your next step depends on where you're using the certificate:

More info

• Find out how to install your SSL certificate after it's issued.